Saturday, November 30, 2013

If only dogs could drive!

Thought I'd share with you a rather unusual, but charming, explanation as to why one of the many deliveries of books I receive is running a bit late. There's certainly a few odd balls in the book trade and I can feel myself turning into one of them by the day!

"Hello M.,

Firstly, thanks again for your order for A Fight For A Life. The Story Of A West African Convert And His Friends by Frances M. Hensley which is already on the way to you, this being merely a note to confirm when you should be in receipt. I would appreciate your feedback and confirmation that it reaches you in good order. You should receive this by Monday, 9th of December 2013 at the latest and I will check in with you after that date to ensure it has been received and meets your expectations.

May I also apologise, profusely, for the delay in shipping your book. I am a one man operation and sometimes it is simply not possible for me to get to my, rather remote, storage unit quickly enough. Not my usual service I can assure you, but until I have minions, or the Jack Russells master the art of driving or serving customers properly this does, occasionally, happen. If I can be of any further assistance don't hesitate to contact me. Any questions can be directed to me by replying to this email. I take customer service seriously and if you are unhappy in any way, please, tell me - I am always trying to improve my service to keep customers coming back... and my Jack Russells in the lavish lifestyle to which they have become accustomed.

Kind regards,

David Gower-Spence, Owner.
BookLovers of Bath"