Saturday, March 29, 2014

P Off Joke....

I hate to start the day with a moan but, waiting 25 minutes at the swanky, newly refurbished Post Office in Angel Walk, when I was running late anyway, really isn't acceptable. They have a "greeter" on the door like it's some sort of conference hotel or something, they have a new take-a-ticket when you walk in system, it all looks lovely, you can sit down while you wait instead of queuing. It all sounds great until you realise that there are still only 3 counters out of 9 staffed. It's Saturday morning for Pete's sake! I feel a little sorry for the staff who seem almost embarrassed about the new "system" so I didn't give them too much of a hard time. If only though, I told them, they'd spent the thousands of pounds that must have coughed up for the refurb, on more staff. It's no laughing matter but it is a joke....

2 comments:

Paul Bailey said...

Welcome to the modern world - the triumph of style over substance!

terry said...

I've lived in lots of places and Tonbridge has the best post office I have ever had to use. The staff are efficient and queues dealt with efficiently. I always predicted that someone would find out and spoil it.